Workshops and Seminars

Time Management & Personal Productivity

Learn ways to increase personal effectiveness and productivity. Maintain a realistic, balanced agenda. Gain more control of daily life goals, tasks, and activities. Reduce the stress that results from a lack of effective planning. Simplify your life. Get a genuine start on your plan to accomplish important things.

• Make more productive use of your time.

• Get a clearer understanding of planning, goal-setting, and execution.

•  Get the information you need to structure activities for more comprehensive, efficient and effective work habits.

•  It includes long- and short-range goal setting and a number of practical tools to use immediately.

HIT - High Impact Team

Identify the essential elements and personal attributes that individuals who make up a productive, dynamic High Impact Team should continually enhance and develop.

Equip your team to achieve and maintain peak performance.  Work on using interpersonal skills that build instead of stifle communication and hinder productivity.

Identify ways each team member can genuinely enhance their contribution to the team's effectiveness.

Reinforce team skills and increase “ease of communication” among team members, resulting in increased productivity.

Enable team members to demonstrate their knowledge of the team dynamic and discover an appreciation for each member’s role in the success of the team’s purposes and goals.

Life Dynamics Leadership Development Program for Youth

Challenge young people by provoking frank (directed) discussion of issues to inspire and equip them to reach their own “positive” realizations regarding personal empowerment. A program that provokes positive behavior changes based on challenges, direction, and focus.

A curriculum to give young people tools to improve:

• Emotional, Intellectual, and Moral qualities

• Social behavior

• Honesty, Justice and Fairness, Trustworthiness

• Integrity

Power Customer Service

Get your company on point to capture and maintain the competitive advantage by…                

• Cultivating Your Customer Service Strategy

• THE BASICS - Courtesy, Etiquette, Decorum

• Creating Satisfied Customers

• the Telephone Ambassador

• Disarming the Difficult Customer

• Becoming the Customer Service “PRO”

  "Customer service is not a department. It is a philosophy to be embraced by every employee … and that's why every employee needs customer service training."

  – Forbes

The Perfect Assistant

Take this one-day course and learn the basics to become a valuable and indispensable Executive Assistant.

Learn how to cultivate the skills needed to positively influence your surroundings with competence, confidence, and professionalism.

You’ll learn what’s needed to be the perfect fit for your employer and how to develop the attributes to become a classic “Number One.”

Which Skills?  What Talent?

• Filling the Gap

• Your Unique Position

• Adapting to Your Boss

• Organizational  Finesse

• Increase Your Customer Service Caliber  

                               

 Real Communication

There are far too many opportunities for miscommunication. Having a clear, concise style of communication is a must for success. The art of communication needs to be honed and advanced.  Whether it’s facilitating a meeting or simple interactions with one’s leadership and peers, you must work at being an excellent communicator.

What do I say and how do I say it?  Is my body language speaking the same message I intend to convey?  When should I address situations directly? When do I send an email?

Skill in communication involves a number of specific strengths.

• Master result-oriented communicating.  

• Display confidence, competence and professionalism.

• Learn to listen objectively, express yourself clearly and avoid miscommunication